Privacy Policy

Last Updated: August 18, 2026

At gymsby, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

1. Information We Collect

When you visit or purchase from gymsby, we may collect the following information:

Personal Information

Depending on how you interact with our website, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details

• Customer service communications

• Account information, if you create an account

Payment Information

When you make a purchase, payment information may be processed by our third-party payment providers.

We generally do not directly store your complete credit card number or payment security information on our servers.

Payment providers may collect and process payment information according to their own privacy policies and security standards.

Device & Usage Information

When you visit our website, we may automatically collect information such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring websites

• Approximate location derived from IP address

• Website interaction and browsing activity

• Cookies and similar technologies

2. How We Use Your Information

We may use collected information for the following purposes:

Order Processing

To:

• Process and fulfill orders

• Process payments

• Ship products

• Provide order confirmations

• Send shipping and delivery updates

• Handle returns, refunds, and exchanges

• Provide customer support

Website Improvement & Analytics

We may use information to:

• Understand how visitors use our website

• Improve website functionality

• Analyze shopping behavior

• Monitor website performance

• Improve our products and services

Marketing

With your permission where required by applicable law, we may use your email address or other contact information to:

• Send promotional emails

• Inform you about new products

• Share special offers and promotions

• Provide personalized marketing communications

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

3. Sharing Your Information

We do not sell your personal information for money.

We may share necessary information with trusted third-party service providers that help us operate our business, including:

• Payment providers — to process payments

• Shipping and logistics providers — to deliver orders

• Website and hosting providers — to operate our online store

• Analytics providers — to understand website performance and customer behavior

• Advertising and marketing platforms — to provide and measure advertising campaigns

• Customer service providers — to assist with customer inquiries

These third parties may only use information as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information when required by law, legal process, governmental request, or to protect our rights, customers, or business.

4. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy

• Provide our services

• Maintain transaction and business records

• Resolve disputes

• Comply with legal, tax, accounting, and regulatory obligations

When personal information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

5. Your Privacy Rights

Depending on your country or region, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request restriction of certain processing

• Object to certain uses of your information

• Withdraw consent where processing is based on consent

• Request a copy of certain personal information

• Opt out of marketing communications

To exercise your rights, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

6. Cookies Policy

Our website uses cookies and similar technologies to provide, improve, and personalize your shopping experience.

Cookies may be used for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly, including:

• Shopping cart functionality

• Checkout

• Account login

• Security

• Basic website functions

These cookies generally cannot be disabled through our website settings.

Analytics Cookies

We may use analytics technologies to understand:

• How visitors use our website

• Which pages are viewed

• How users navigate our website

• Website performance

This helps us improve the website and customer experience.

Advertising Cookies

We may use advertising and tracking technologies from third-party platforms to:

• Measure advertising performance

• Show relevant advertisements

• Understand interactions with advertisements

• Build or measure advertising audiences

• Provide personalized advertising where permitted

Depending on your location, you may be able to manage or reject non-essential cookies through our cookie settings.

7. Third-Party Services

Our website may contain links to or integrations with third-party services.

These third parties may have their own privacy policies and terms. We recommend reviewing their policies before providing personal information directly to them.

gymsby is not responsible for the privacy practices of third-party websites or services that we do not control.

8. Children's Privacy

Our website is not intended for children under the minimum age required by applicable law.

We do not knowingly collect personal information from children without appropriate legal authorization.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. International Data Transfers

Because gymsby may work with service providers located in different countries, your information may be transferred to and processed in countries other than the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

11. Contact Us About Privacy

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact our privacy team:

Privacy Email: privacy@gymsby.com

Customer Service Email: support@gymsby.com

Business Hours: Monday–Friday, 9:00 AM–6:00 PM

We aim to respond to privacy-related requests within a reasonable period required by applicable law.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Last Updated: August 18, 2026

gymsby
Women's Fashion & Online Retail